Services

Our services

For each service below, we’ve laid out what it is, what the visit looks like, and who it’s for. No upsell scripts.

Services

Comprehensive eye exams

This is the exam most people come in for. You get a full thirty minutes with your doctor, and retinal imaging is included, not billed as an extra.

What happens

You’ll start with about ten minutes of pre-testing with our tech, including the digital Optomap retinal imaging. Then your doctor checks your vision and prescription, your eye pressure, and the overall health of your eyes, and goes over your retinal images with you on the screen. You’ll leave with your prescription, a summary in plain English, and a date for your next visit based on what your eyes actually need.

Who it’s for

Just about everyone, about once a year, or sooner if something changes.

Contact lens exams and fittings

A contact lens exam is the comprehensive exam plus the extra measurements and trial lenses it takes to find contacts your eyes are comfortable in all day.

What happens

You get everything in the comprehensive exam, plus corneal measurements and a conversation about how you actually use your eyes day to day: screens, sports, allergies, how often you’ll realistically replace lenses. You take trial lenses home, wear them for about a week, and come back for a short follow-up before we finalize anything. The contact lens evaluation is a flat add-on to the exam fee, so you know the cost up front.

Who it’s for

Current wearers due for a renewal, and first-timers. Teenagers too, and Dr. Whitaker fits a lot of them.

Specialty contact lenses

If another practice has told you you’re “not a candidate” for contacts, this is usually where that gets sorted out.

What happens

Dr. Natarajan handles our specialty fits: scleral lenses, keratoconus, post-LASIK and post-surgical corneas, and high astigmatism. A specialty fitting takes more than one visit. We map the cornea in detail, order lenses made for it, and adjust the fit over a few follow-ups. She sees specialty patients Tuesdays and Thursdays, and people drive in from Georgia and Alabama for it. When a fitting is medically necessary, like sclerals for keratoconus, it’s often covered by medical insurance rather than a vision plan, and we check your benefits before anything is ordered.

Who it’s for

Keratoconus patients, anyone with an irregular cornea, and people who’ve been hard to fit for years.

Children’s eye exams and myopia management

Kids don’t tell you when things look blurry, because they assume everyone sees the way they do. We recommend a first exam before kindergarten, then once a year after that.

What happens

Dr. Whitaker runs exams built for kids: shorter attention spans, pictures instead of letters when a child needs them, and a pace that isn’t stressful. For kids whose nearsightedness gets worse every year, our myopia management program uses clinically supported methods to slow it down, which lowers their risk of eye problems later in life. It starts with a $99 consult, where Dr. Whitaker goes over your child’s numbers and the options and costs before you decide anything. The program itself is a yearly commitment, and we lay out the full cost at that consult. There’s no pressure to enroll.

Who it’s for

Children four and up, and our myopia management program is typically for ages six to sixteen.

Medical eyecare

We’re a medical practice, not only an optical shop. Much of what we treat gets billed to medical insurance, the same as a visit to any other doctor.

What happens

What happens depends on what’s going on:

  • Dry eye: an evaluation to find what’s actually causing it, rather than just cycling you through drops. Dr. Sorensen builds a treatment plan and follows up on it.
  • Glaucoma monitoring: pressure checks, OCT imaging, and visual field testing on a schedule your doctor sets, with co-management alongside your ophthalmologist when that’s needed.
  • Diabetic eye exams: the annual dilated exam your physician keeps asking you about. We send the report over to them the same week.
  • Red eyes, floaters, something in your eye: call when we open and we’ll usually work you in the same day. A sudden burst of floaters or flashes needs a same-day call, every time.

Who it’s for

Anyone dealing with an eye problem, not just a new prescription.

The optical shop

We keep around 600 frames, and our own opticians pick the lines. There are independent brands you won’t find at the mall, kids’ frames, sun and sport options, and lenses matched to how you actually work and drive.

What happens

Bring your prescription, ours or an outside one, both are fine. Gina or someone on the team will pull frames that fit your face and your budget, and give you an honest opinion. Most glasses are ready in seven to ten business days. Every pair we sell includes free adjustments and minor repairs for the life of the frame.

Who it’s for

Anyone with a prescription, from us or elsewhere. Walk in any time for an adjustment.

Not sure which visit you need?

Call the front desk, tell them what’s going on, and they’ll set you up with the right doctor and the right kind of appointment.

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